Research Water Supply
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Shipping & Returns

Shipping

  • We ship to US addresses only. We do not ship internationally.
  • Orders ship within 1–2 business days of payment confirmation.
  • Shipments originate in the USA.

Returns

  • Unopened, undamaged product may be returned within 30 days of delivery.
  • Opened containers cannot be returned.
  • To start a return, email [email protected] with your order reference and lot number.

Damaged or incorrect items

If an item arrives damaged or is not what you ordered, email us with your order reference and photos, and we will make it right.